Registration / Appointment Booking

We are currently offering first and second COVID-19 vaccinations via appointments or Walk-in (12-16 year olds by appointment only). Due to increased demand, please expect longer wait times. To avoid long wait times, we suggest booking your appointment online.

Registration and appointment booking for a vaccination appointment is done via the registration portal of the Canton of Zurich. This is found on the Health Directorate website here.

If you do not have internet access, you can also register or make an appointment by telephone via the vaccination hotline: 0848 33 66 11.

Important: If you previously had COVID-19, please see our FAQ "I had COVID-19. Should I still be vaccinated?" before making your appointment.

Vaccination Appointment Overview

Please arrive on time for your appointment. Please note that we do not have a waiting room in our Vaccination Center so we cannot accommodate early arrivals. When you arrive please report to the entrance of the Vaccination Center located at Hirschengraben 84, 8001 Zürich.

Be sure to bring your:

  • 6-digit VacMe code
  • Swiss health insurance card
  • identification card
  • international vaccination card (if available)
  • Any additional documents (such as doctor`s note and/or medication list (if applicable))

To save time, we ask that you also complete and bring this patient intake form with you to your appointment.

After you receive your vaccination, you will stay with us for 15 minutes in the quiet room of our Vaccination Center for observation.

Coverage of Costs

The vaccine will be provided free of charge to all who have compulsory health insurance. Please bring your health insurance card with you to your appointment.

Click here for the most important questions and answers about the vaccine.


Please consult the Health Directorate website for the latest information regarding the COVID Certificate.

For people who consented to their vaccination data being passed on for the creation of the vaccination certificate when registering in the cantonal vaccination tool (VacMe), the COVID certificate is automatically generated after your second vaccination dose. Once your certificate has been generated, you will be notified by SMS and the certificate will be available for download on your personal VacMe profile.

Change Request for the COVID Certificate

If you need to make an administrative change to your COVID Certificate, for example if you need to change the spelling of your first name, this change can be requested at

Third Vaccination

We are currently receiving a lot of inquiries about the third COVID-19 vaccination. We vaccinate according to the guidelines of the Federal Office of Public Health, which state that currently no third vaccinations are given to the general population. If you have any questions, please consult the website of the Health Directorate or the COVID-19 vaccination hotline on 0848 33 66 11, where you will receive the latest information.


Can I choose which vaccine I get?

No. The vaccine is distributed by the Cantonal and Federal authorities to the vaccination centers and pharmacies based on national supply. At the moment, we vaccinate with the Moderna vaccine.

Who can be vaccinated?

The vaccine is approved for those 12 years of age or older.

Please always check the Health Directorate website for the current vaccination groups.

How safe is the vaccine?

The Swissmedic-approved COVID-19 vaccines from Pfizer/Biontech and Moderna are considered very safe. They have been tested in large clinical trials and have now also been administered to millions of people around the world. Swissmedic approved the vaccines through its normal, thorough approval mechanisms, as opposed through an emergency approval. This is the same process that is applied to all other vaccines approved in Switzerland. So far, no serious side effects have occurred in those who have been vaccinated.

I have allergies. Can I still receive the COVID-19 vaccine?

According to the Health Directorate website, currently you cannot receive a COVID-19 vaccine if you have an allergy to an ingredient in one of the vaccines (e.g. polyethylene glycol).

For all other allergies, usually it is not a problem to receive one of the mRNA vaccines (Pfizer/Moderna) if you have allergies. If you have had a severe allergic reaction (e.g. anaphylaxis) in the past, the cause of which is not known, you must obtain prior clarification from your primary care physician for vaccination. Please present this doctor's note at the beginning of your appointment.

In order to be prepared for unexpected allergic reactions, we have an emergency concept. We also have a specially trained medical specialist on site.

I had an allergic reaction after receiving the first dose of a COVID-19 vaccine. Can I still receive the 2nd dose?

If the allergic reaction to the first dose is considered severe (e.g., anaphylactic shock), you cannot receive the 2nd dose of the same vaccine. At most, a repeated first dose vaccination may be considered if another vaccine is approved. In the event of mild allergic reactions during or after the 1st dose, the 2nd dose may still be considered after consultation and clarification with an allergist.

How well am I protected after the first vaccination and how well after the second? How long does the vaccination protection last?

According to current data, the Pfizer/Biontech vaccine has a vaccine protection of about 50% two weeks after the first vaccine dose, which increases to over 90% one week after the second dose. It is currently unknown how long this protection remains, but it is something that is being intently monitored.

I had COVID-19. Should I still be vaccinated?

According to new guidance from the Federal Commission for Immunization Questions (EKIF), it is now recommended to wait at least four weeks after a confirmed COVID-19 infection to be vaccinated.

In addition, it is now recommended that only one dose of a mRNA vaccine be administered to those who have had a confirmed COVID-19 infection in the past. Immunocompromised persons are exempt from this guidance and should continue to receive two doses of vaccine.

If you had COVID-19 in the past, please bring the laboratory confirmation or a physician's note to your first vaccination appointment as confirmation. The confirmatory documents will be uploaded to VacMe, the second appointment cancelled if necessary and the vaccination confirmation issued.

I am immunosuppressed. Can I be vaccinated against COVID-19?

Yes but it is important to discuss this with your treating specialist who can make a recommendation that is tailored to you.

Will a flu or pneumococcal vaccination also protect me against COVID-19?

No. Both of these vaccinations generate an immune response against other pathogens. There is no protection against COVID-19.

What are the most common side effects?

No serious side effects were reported during the clinical trials for the Pfizer/BioNTech vaccine. About 10% of the people who participated in the trials reported mild side effects after the second dose, similar to those can occur with the flu vaccination. These include fever, fatigue and body aches. These mild symptoms usually disappeared within 24 hours. These side effects are not dangerous, but can be unpleasant. In addition, there may be a small localized reaction at the injection site (redness, swelling, pain), comparable to other known vaccinations.

In rare cases, allergic reactions may occur, especially in people with known and severe allergies. Our medical professionals are well trained and prepared for responding to any possible allergic reaction.

The Pfizer/Biontech and Moderna vaccines use a novel technology. How safe is it?

The Pfizer/Biontech and Moderna vaccines use what is known as mRNA technology. In this process, part of the messenger RNA (mRNA) is used for the vaccine. This partial mRNA contains the blueprint for a surface protein of the coronavirus called a spike protein. Using this blueprint, the body of the vaccinated person produces this protein itself. This protein then, which is harmless to the body, simulates an infection and stimulates an immune defense. This effectively prevents COVID-19 disease.

All components of the vaccine, as well as the protein produced by the body, are completely broken down again. Since only a surface protein is produced, and not the virus itself, no viral replication can occur as a result of the vaccination. The mRNA is rapidly degraded and cannot penetrate the cell nucleus or the genetic material (DNA).

Research on this technique has been ongoing for many years. Its use in the vaccine field is new. However, there are medications based on this principle that are in use today.

What should I do if I experience side effects from the vaccine?

After your vaccination, you will stay with us for 15 minutes so that we can provide you with medical care in the event that any side effects occur. If you feel unwell after you leave our Vaccination Center, please contact your GP (General Practitioner), the emergency room or another primary care facility, or the Ärztefon at 0800 33 66 55.

Mild side effects, such as fever, body aches, fatigue and mild pain at the injection site, occurred in about 10 percent of the participants in the clinical trials.

Can I stop wearing a mask and social distancing after I get the vaccine?

No. All hygiene and social distancing rules must continue to be observed even after the second vaccine dose. There is no evidence yet that vaccinated people do not transmit the virus, even if they themselves will not contract COVID-19.

I have difficulty hearing/speaking and/or walking. Can someone accompany me to my appointment?

One person may accompany you to your appointment. Our Vaccination Center is wheelchair accessible.

Last update: August 30, 2021 at 7:38:36 PM